What our patients say
We want a visit to our clinic to be relaxed and comfortable and we believe that the combination of our excellent dentistry and outstanding care lead to satisfied patients.
We welcome all feedback from our patients. Below are a selection of comments we have received.
If you would like to add to these, we would love to hear from you.
Thank you Simon and all your Team
I have been a patient of Simon’s for almost two years and quite simply he is the best dentist I have ever had. As soon as you walk into the building you feel welcome and confident that you will receive the best possible care, and you do. The reception area is welcoming and comfortable, all the staff delightful & friendly, calm and unfailingly pleasant so even the most nervous patient must feel at ease, and the treatment itself is superb. I was completely amazed by the quality and range of equipment, hygiene and generally relaxed, professional atmosphere. Simon is so thorough – obviously highly skilled and talented and deeply interested in all aspects of his work & and he is still open to learning. Brilliant.
His approach is considered and his treatment meticulous but imaginative when appropriate, and he also knows when to take advice, a rare and invaluable humility. I have been delighted by everything he has done for me and have recommended him to friends whenever I have had the opportunity – and they too are equally satisfied and glad that I told them about this very special Practice.
Thank you Simon and all your Team.
Simon shows great pride and passion in the work he carries out and it is clearly evident that he loves what he does
Having Simon and Hazel as our Dentist and Dental Nurse in Elgin there was no question in our family transferring to Speyside when Simon decided to open his dental clinic three years ago.
From the minute we enter the practice we are greeted by the friendly girls on reception who assist us with any queries we have, appointments and purchases. The waiting area is clean and comfortable and time passes quickly as we sit and chat, read or watch television. The practice shows high standards of cleanliness, facilities are state of the art with the best in technology and all aspects of work are carried out with professionalism in a comfortable environment.
Simon takes time during examinations to explain what he will be doing and to give advice. We have always been very happy with the examinations and treatments. It is also reassuring to know that oral cancer screening is carried out during regular examination. His passion for prevention has made us much more aware of our dental care. A good dentist relies on a good dental nurse and Simon could not have found any better than Hazel.
As my first experience with a hygienist was not good I was a bit apprehensive about seeing Sharon in the first instance. I need not have worried though as she is thorough and gentle giving relevant advice where needed.
Simon has a great team of people working with him who work together to achieve the best.
Simon shows great pride and passion in the work he carries out and it is clearly evident that he loves what he does
I have no hesitation in recommending Speyside Dental Clinic to anyone
My husband, two children and I have all been registered with Speyside Dental Clinic since it opened three years ago and my whole perception of dental care has been turned around since day one. Never having been a fan of dentists since receiving several painful fillings and extractions as a child, I was keen to register with a dental practice new to the area, bursting with enthusiasm and fresh with knowledge of the latest technology and developments.
The team of Lynne, Audrey and Jo on Reception and Simon, Hazel, John, Jo, Vanessa & Sharon with their wealth of experience always welcome us into the practice, keep us fully informed of forthcoming appointments, update us on products and all options of techniques that can be applied (teeth whitening being my latest enquiry) without any pressure to purchase.
I have no hesitation in recommending Speyside Dental Clinic to anyone looking to register with a practice that offers such a professional service to all of its customers. Both of my children enjoy visiting the dentist, which is such a relief, but at the same time I am confident that Simon would not hesitate to inform me if either of them were to require any treatment.
The Reception area is always immaculate with a friendly welcome, comfortable seating and it reflects the modern approach to dentistry that continues as we are invited into the treatment rooms. The treatment rooms are clinically clean yet still retain a warmth with friendly staff and soothing music.
I am delighted to hear that Speyside Dental Clinic has been invited to enter into the Dentistry Scotland Awards – I will be thrilled for the whole team when they win. Excellent customer service is so rare these days and Speyside Dental Clinic should be recognized for achieving and maintaining such high standards from the outset.
A Passion For Prevention
I have been attending the Speyside Dental Clinic, Aberlour, since moving to the area two years ago. I have worked in a service industry and know how difficult it is to recruit and employ good staff, I also know that we do not get a second chance to make a first impression so I was delighted during my initial vist to the clinic when my first impression of the practice was excellent. The receptionist was welcoming, polite and very efficient, and despite dealing with her duties she was able to engage in a friendly conversation.
The clinic is superbly equipped, spotlessly clean and the treatments are skillfully carried out by friendly and informative professionals. I have no hesitation in recommending the clinic to those I come into contact with as it is the best I have had dealings with, but there again I am only sixty eight years old. The strap line ” A Passion For Prevention” has been well chosen and in my opinion is lived up to by all those working in the Speyside Dental Clinic.
PS: I also like their choice of music.
All staff are professional as well as warm and friendly...
Dear Simon,
I am writing to let you and your team know how much my husband and I appreciate the treatment we receive in your clinic.
I can’t tell you how relieved I am that you, Sharon and Vanessa take such good care of my teeth. It is hard to believe but I honestly did not know I should have been visiting a dental hygienist. I had never before been treated by a hygienist, it had never been suggested. I now know that if I had had access to a dental hygiene programme I might not now have severe gum disease. The preventative work you do in the clinic is beyond excellent. I always appreciate the explanation and education given along with the treatment.
Sharon and Vanessa are so professional as well as pleasant and encouraging. I admit to feeling shocked when you explained the state of my gums initially but you have been so reassuring and I feel extremely fortunate to have you providing such skilled treatment. You communicate clearly to me the aims of the treatment all along the way and there is an obvious cohesive and well co-ordinated approach by all practitioners. I have never previously experienced the level of care and attention you provide.
I am constantly impressed by everyone we have contact with in the clinic. All staff are professional as well as warm and friendly. We particularly appreciate the telephone calls from Audrey to check that we are remembering our appointments!